FAQs

Frequently Asked Questions on Brownies

What brownie flavours are there?

The Homemade Brownie Company supplies 15 different flavours as standard: Classic, Salted Caramel, Chocolate Orange, Mint Chocolate, Peanut Butter, Classic Blondie, M&M, Dark Chocolate, Double Chocolate, Lemon Blondie, Nutella Blondie, Blondie Brownie, Rocky Road, Snickers and Fruit & Nut.

Are brownies meant to be gooey?

Absolutely! We believe a slightly crunchy outside and a gooey inside is the key to the perfect brownie. Many brownies we’ve tasted over the years have either a biscuit or cake texture, but we guarantee all brownies from The Homemade Brownie Company will be as they should – slightly crunchy on the outside and deliciously gooey in the middle!

How big is each brownie?

Each standard brownie is approximately 7cm x 5cm and weighs around 70 grams. For comparison purposes a Costa Coffee Gluten Free Chocolate Brownie is 60 grams.

How long do brownies last?

We use only the finest quality ingredients at The Homemade Brownie Company so our brownies will stay fresh for 2 weeks at room temperature.

Can you freeze brownies?

Our brownies are perfect for freezing and once frozen they’ll stay fresh for 3 months. We would recommend wrapping them individually when freezing. Simply de-frost them at room temperature and they’ll be ready for eating.

Can I get a sample?

If you’re thinking of ordering a large quantity, we’ll happily provide a free sample so you can 'Try Before You Buy'. Please get in touch via any of the means on the 'Contact Us' page or our social media channels and we’ll be happy to discuss sending you some samples.

What are letterbox brownies?

‘Letterbox’ brownies refer to brownies that can be delivered directly to your door i.e. through your letterbox. The Homemade Brownie Company can deliver its full range of products directly to your door via Royal Mail’s 1st class service.

How can you use leftover brownies?

As our brownies keep for 2 weeks at room temperature there’s plenty of time to deal with any leftovers from the first sitting! Aside from that, leftover brownies are perfect for adding to desserts or ice - cream sundaes. Or how about using them as a base for a trifle?

How can I order brownies by post?

Simply browse our online store and select which brownies you’d like. Once you’ve completed your purchase we’ll get your brownies straight out to you.

How are the brownies shipped?

All our brownies are internally wrapped with clingfilm and baking paper to keep them fresh. They are then decoratively wrapped with tissue paper, ribbons and tags before being placed in an external cardboard postal box to keep them safe and free from damage during their journey. Our standard delivery method is Royal Mail’s 1st class service.

When will my brownie order arrive?

When placing your order, you will be given the chance to specify your required dispatch* date. Orders for our Classic brownies are available for dispatch on the same day if placed before 3pm Monday to Friday. All other orders are available for dispatch the next working day. Orders are dispatched by Royal Mail’s 1st class service which will deliver the next working day 93% of the time.

If no dispatch date is selected when the order is placed the brownies will be dispatched as soon as they are available (same day for Classic brownies ordered before 3pm Monday to Friday, next working day for everything else).

Please note that we will only dispatch orders Monday to Friday (excluding bank holidays) due to Royal Mail’s weekly delivery schedule.

*note that it is the dispatch date you are entering, not the delivery date.

I need my order extra quickly. Are there any other options?

When placing your order, there are a variety of ‘Special Delivery’ methods available in our shop.

Can I order brownies now for a later date?

Of course. All our products ask you to enter a required dispatch date when ordering so you can enter a date as far into the future as you like. Your brownies will not be dispatched until that date.

My brownies are a gift. How do I personalise a gift tag?

All our products that are available as a gift have a text box where you can type in your personalised message when ordering. This will then be hand - written onto a gift tag for the intended recipient.

Are there discounts available for larger brownie orders?

Yes, larger orders will qualify for a discount. Please contact us via any of the means on the 'Contact Us' page or any of our social media channels if you would like to place a larger order.

I am local to Hook. Can I collect my brownies from you directly?

Yes, we would be very happy to arrange for you to collect your order from us if that is your preference. You can either purchase through our online store (by selecting the 'Collection' option) or contact us via any of the means on the 'Contact Us' page or our social media channels. Your order will be ready for collection the same day for any Classic brownies ordered before 3pm Monday to Friday and the next day for everything else. We will be in touch as soon as we receive your order to arrange a collection time.

Do you deliver internationally?

We are currently only able to deliver to UK addresses unfortunately.

What ingredients do you use?

Please refer to each of our individual product pages for a list of ingredients. Every product that we send out also comes complete with a detailed list of ingredients and allergens. If you would like this detailed information sooner, please contact us via any of the means on our 'Contact' page and we will very happily sent it straight to you.

Are brownies gluten free?

All our brownies are gluten free at The Homemade Brownie Company. Ordinarily brownies aren’t gluten free but we ensure all our carefully selected ingredients are 100% free from gluten.

Are your brownies suitable for vegetarians?

Absolutely! We also offer a Vegan range.

What are vegan brownies made of?

There are many different vegan brownie recipes out there and we’ve tried many to find the perfect one. Our vegan brownies contain cocoa powder, sugar, gluten - free flour, vanilla extract, vegetable oil, almond milk and of course a load of vegan dark chocolate.

Do brownies contain nuts?

Our Peanut Butter, Fruit & Nut, Snickers & Nutella Blondie brownies contain nuts. All 11 of our other standard flavours contain no nuts. Please note however that all our brownies are produced in a kitchen that uses nuts, so it’s possible that they may contain nut traces.

What brownies are peanut free?

Only our Peanut Butter and Snickers brownies contain peanuts. All 13 of our other standard flavours are peanut free.

Are brownies dairy free?

Our standard range of chocolate brownies are not dairy free (they contain chocolate and butter), however our range of vegan brownies are.

What brownies are dairy free?

None of our standard gluten free brownies are dairy free, however our 4 flavours of vegan brownies are free of dairy products. Our vegan brownie flavours are Vegan Classic, Vegan Salted Caramel, Vegan Peanut Butter and Vegan Fruit & Nut.

What is a flourless brownie?

A flourless brownie is simply a brownie made without flour. Typically the flour would be replaced with something like ground almonds. We’re sure there are some great flourless brownies out there, but we believe brownies are better with flour, so our current menu doesn’t include a flourless brownie.

Are brownies healthy?

Brownies contain lots of delicious chocolate, sugar and butter, so should be a treat. All our homemade brownies are free from gluten, which we believe makes them healthier than most, however we would still suggest they are eaten as part of a well - balanced diet.